Day 1 got you inspired—Day 2 is where it gets real. Join us live for the Pulse Europe 2025 Day 2 keynote to see how leaders are putting AI and aligned strategy into action. From GTM innovation to real-world examples of scaling success without sacrificing the human touch, this is a can’t-miss session. Sign up now to stream it live!

Day 2 at Pulse Europe is all about turning vision into action. Join Gainsight CRO Marilee Bear, CCO Brent Krempges, Gainsight's European leaders, and top industry voices as they show how companies are operationalizing Retention as a Service (RaaS) — bringing humans, digital programs, and AI agents together to scale customer outcomes efficiently.

You’ll see how organizations like Jamf, Shopify, Brandwatch, and SAP are rethinking their Customer Success playbooks to drive results faster — with live examples of AI-powered workflows, digital ecosystems, and agentic insights in action.

We’ll also celebrate this community’s top innovators with the GameChanger Awards, and Gainsight CEO Chuck Ganapathi will close Pulse Europe with a look at how AI is reshaping the meaning of growth, work, and human connection in Customer Success.